UBC develops electronic patient-reported outcomes (ePRO), electronic diary (eDiary) and electronic clinician-reported outcomes (eCRO) systems as a cost-efficient and convenient means of collecting critical patient data.
Our eDiaries allow both patients and providers to input information via telephone or through a secure web page. Their responses, regardless of data entry mode, are entered directly into a central database where they instantly update individual and aggregated diary data.
We integrate multiple data entry systems (e.g., IVR, web-based data capture and PDA) so that study coordinators can monitor patient progress and compliance in real-time. These technologies, together with our patient outcomes research, create an unparalleled solution for all your ePRO, eDiary and eCRO needs.
Our services include:
- Symptom eDiaries, self-reporting measurements, quality-of-life and satisfaction assessments
- Electronic and/or psychometric validation of questionnaires
- Secure user login
- Multi-level user hierarchy
- Multiple language support for IVRS and web-based applications
- Real-time web reporting and data downloads
- Customized notifications, scheduling and alert management
- Data visualization and metrics reporting
- Customized, real-time web reporting, outcomes and trending analysis
- Customized compliance reporting
- Subject and study milestone tracking
- Customized layout, formatting and prompt controls from validated questionnaires
- User-friendly phone and web navigation
- Localized visit date and time stamping
- Outbound call transfers
- Outbound call reminders
To make these services as user-friendly as possible, we offer:
- Integration with EDC, IVR, CDMS and CTMS
- Support for electronic modalities: web-based, IVR, tablet PCs, PDAs, etc.
- Land line- and wireless-compatibility (depending on availability) with EDC and tablet PC
- .Net and SQL-based applications
- FDA and EMEA regulatory compliance
- 24/7 help desk
- Extensive help network: materials, online training and investigator meeting training
- Data and system redundancy