Client Portals

UBC’s study portals promote information sharing and collaboration among study teams. Accessible by the sponsor teams, sites, UBC or subjects, our study-specific portals have secure, multi-tier access and viewing capabilities. Clients who enhance their communication capacities with UBC client portals see immediate benefits and efficiencies during their studies.

Our client portals, based on robust Microsoft SharePoint Services, offer highly scalable and customizable solutions that include:

  • Announcements – Unify communication with project announcements that have expiry dates and attachments.
  • Events – Coordinate events in list or calendar formats, also linkable to calendars in Microsoft Outlook.
  • Contacts – Organize and manage contact information for the entire study team.
  • Document libraries – Keep critical study documents in the right place.
  • Tasks – Track key project milestones through study completion.
  • Issues – Centralize all project issues and address them thoroughly.
  • Custom lists –Any information can be imported from spreadsheets and collated here, even enabling online database viewing through custom views and formats.
  • Page viewer – Link multiple sources of information into the page viewer: files, folders, reports or Web pages and applications. SQL reports, SAS tables, listings and graphs can all be viewed via the portal.
  • Discussion board – Foster ongoing discussion within the study team.
  • Survey – Obtain rapid polling data in multiple formats with this user-friendly tool.
  • Sites and workspaces – Project groups can utilize additional sites and workspaces to collaborate on Web pages, lists and document libraries.
  • Training materials – Get the entire team up-to-speed with user-specific training tools.
  • Document management – Utilize highly configurable document permissions to manage access for all users.

Our ongoing maintenance services feature:

  • Triple redundant systems with battery and generator back-ups (zero down time experienced in last three years)
  • 24/7 multi-language help desk and technical support
  • Hosting services
  • Unlimited user licenses
  • Password and user name issuance and resets